Faculty Recognitions Week: Excellence in Patient Satisfaction

We pride ourselves on providing an outstanding patient experience at all of our clinical sites. The following Department of Medicine faculty members are being recognized for their high levels of patient satisfaction scores on satisfaction surveys.

The Emory Clinic
These faculty members met, or exceeded, their division’s FY19 goal and achieved the 99th percentile within their respective specialty for the fiscal year and received at least 60 returned surveys.

• Michael Balk, MD
• Yitzchak Hermoni, MD
• Hyder Jinnah, MD, PhD
• Angel Leon, MD
• Douglas Morris, MD
• Byron Williams Jr., MD
• Field Willingham, MD

Grady Memorial Hospital
These units in the Grady Health System are recognized for having exceeded their stretch goals as reported by Press Ganey patient satisfaction scores for CYTD 2019 (Q1-Q2). Faculty representatives have been selected by section chiefs for their dedication to outstanding service.

• Mikhail Akbashev, MD
• Marshall Fleurant, MD
• Erica Heiman, MD
• Stacy Higgins, MD
• Ugochi Ohuabunwa, MD
• Diego Remolina, MD

Atlanta VA Medical Center
These Emory VA providers achieved scores in the 90th percentile or higher on Press Ganey patient satisfaction surveys for the past year.

• Karen Atkinson, MD
• Elizabeth Burgess, MD
• Rina Eisenstein, MD
• Deborah Henry, MD
• Robert Hoover, MD
• Cedrella Jones-Taylor, MD
• Elizabeth Karwowski, MD
• Jeanie Park, MD
• Paul Phelps, MD
• Meena Prasad, MD

To view the full list of faculty members, visit Excellence in Patient Satisfaction.